API Authentication Token »

This tutorial will explain how the inContact RESTful APIs use the OAuth 2.0 specification to control and limit what information and capabilities are provided to applications and users of the inContact RESTful APIs.

Reference

2014-01-03

Getting Started »

This example demonstrates how you should register your application in the inContact Central Website and retrieve the authorization token.

Tutorial

2014-01-05

Using Events »

In this tutorial, you will learn how to create/end agent session and how to listen to system events on the platform.

Tutorial

2014-01-22

Agent Session Events »

Your application must request notification about events as soon as the agent session is started. There are a number of events that can occur on the platform. This reference outlines the JSON schema for each event type that you could receive.

Tutorial

2014-01-22

Mobile SDK »

This tutorial will show you how to use the Mobile SDK to easily add chat and callback widgets into an Android application.

Tutorial

2014-01-22